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Securing electronic services

Our site offers secure electronic services to targeted client groups using an encryption method that guarantees the confidentiality of personal information that is exchanged. These clients have access to these services only through a user code and password.

When these clients use our transactional or other on-line services, we have to make sure about their identity by requesting certain personal information (e.g.: name, contact information, file number or other identification). This information is necessary for the following reasons:

  • to check your identity when you communicate with us;
  • to access your file so as to process your request using the correct information;
  • to verify your identity when we communicate with you in response to your request;
  • to guarantee the confidentiality of your information.