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Comments and complaints

For all comments about our services or about the administration of electoral legislation, please refer to our complaints policy.

Complaints regarding our services

If you are dissatisfied with our services, you may contact us by telephone, email or regular mail or come to our office.

You will receive a clear and complete response within a maximum of 20 business days following receipt of the complaint. Please note that this time limit may be modified during an election period considering the requirements of the situation.

Complaints regarding the application of electoral legislation

Regarding all complaints related to the application of provisions of electoral laws, our complaints policy outlines the procedure to follow and our commitments in this regard.